IT Support /Desktop Support/Service desk/ interview Prep

Free Courses : IT Support /Desktop Support/Service desk/ interview Prep

Are  you looking for IT support Tier one  job ? Are you ready for Technical interview? Do you need to built your skills on IT Filed ? if yes , then you are in right course . here you will find everything you need to pass your technical interview. I have designed this course based on Questions and answers which covered all area that related to Technical support / Desktop support and service desk including Examples and real life scenarios 

These questions and answer suitable for job hunter and people who stuck in technical  interview . I have divided this course as below:

ITIL and Ticketing system :  ITIL, service request , incident , problem ,Workaround ,SLA and Ticketing System including Real life scenario

Active Directory : Domain, Workgroup, Domain controller, OU , how to reset password , create user account , RSAT tool....ect

Network: IP address , DNS, DHCP,Proxy server ,NAT router , switch ,Firewall , Antivirus , VPN , Network printer ,OSI model , ports number ,TCP/IP ....etc.

Outlook and backup : How to configure outlook ,OST file , PST file ,Archiving and outlook tool...etc

Troubleshooting :  Strategies to Troubleshoot issue ,  Network issue , hardware issue , software issue , security issue...ect

1. Belajar PDO database PHP
2. Tutorial PHP bermain dengan waktu
3. Menjaga keamanan website
4. Belajar .htaccess
5. DOM pada Javascript